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InnovateChange’s Platinum Play Casino Expert Review for New Zealand Players 2024

Arun - December 22, 2023

If you are seeking information about Platinum Play Casino, the expert review by Innovate Change can provide valuable insights. The expert team of this website offers an objective evaluation of Platinum Play Casino, providing a thorough and expert analysis of the casino’s strengths and weaknesses. The review offers a detailed examination of all aspects of Platinum Play Casino, providing clear and factual information about its offerings.

What InnovateChange is and how it works

real money casinos in New Zealand

Innovate Change is the best online casino review site that specializes in providing detailed comparisons and reviews of regulated real money casinos in New Zealand. The platform offers comprehensive information to ensure reliable and rewarding gaming experiences for users. InnovateChange caters specifically to New Zealand players, focusing on guiding them through the online gambling world with expert advice on the best real money casino options. The platform aims to assist users in playing with confidence and safety by providing valuable insights into various casinos and their offerings. For more detailed information, you can visit their website at InnovateChange.

Innovate Change evaluates several key aspects when reviewing online casinos, particularly for players in New Zealand. These main aspects typically include:

  • Legality and regulation: Assessing whether the casino is properly licensed and regulated, ensuring it operates legally and adheres to strict gaming standards.
  • Game selection: Analyzing the variety and quality of games offered, including slots, table games, and live dealer options, to ensure a diverse and engaging gaming experience.
  • Bonuses and promotions: Evaluating the attractiveness and fairness of the bonuses and promotional offers, including welcome bonuses, loyalty programs, and ongoing promotions.
  • Security and fairness: Checking the security measures in place to protect player data and financial transactions, as well as the fairness of the games, often verified by RNG certification and independent audits.
  • Customer support: Examining the availability and efficiency of customer support services, including live chat, email, and phone support, and the responsiveness and helpfulness of the support team.
  • Payment options: Reviewing the variety and reliability of deposit and withdrawal methods, including processing times and any associated fees.
  • User experience: Considering the overall user experience, which includes the usability of the website, mobile compatibility, ease of navigation, and the general aesthetic of the online casino.

Well, let’s begin by examining the specifics of Platinum Play Casino.

Expert Review of Platinum Play Casino by InnovateChange

Review of Platinum Play Casino

Platinum Play Online was launched in 2004 and is licensed and regulated by the Malta Gaming Authority. It is owned by Salon of Fortune, an amalgamation of one of the world’s most renowned networks and winner of the prestigious Top Casino Group Award. The headquarters of the management company is in Malta. Membership and registration forms are located in the upper right corner of the homepage, the link to which is included in our publication. The platform has a responsive design for those accessing from cell phones and tablets. To become one of the registered customers, one must complete the standard two-step registration form, choose the preferred currency and banking method, and then start playing.

Back when Platinum Play was just starting out, downloading the software was the most popular option, especially considering that all entertainment is Microgaming branded. As the industry has evolved, however, instant play has become a requirement for players. All visitors can now enjoy the browser-based version of the library for both desktop and cell phones. A mobile application can be found in the Apple Store. It is suitable for all versions of iOS, starting with 8.0, and requires about 15 MB of free space.

🏆 Highlights

  • Licensed in Malta
  • Also offers a poker room, a bingo hall
  • Main software
  • Play from mobile
  • Download or play instantly
  • High payout limits
  • Live Chat
  • Disputed complaints with a regulatory authority
  • Good reputation in gambling portals
🏨 Part of Group Fortune Lounge
🏆 Name of Site Platinum Play
🌐 Web Address www.nz.platinumplaycasino.com
License Malta Gaming Authority
🃏 Gaming Sections Pokies, Live Dealer Games, Jackpots, Game Shows
💻 Software Provider Microgaming, Evolution Gaming
📱 Mobile Version Android, iOS
💳 Payment Methods Visa, MasterCard, Skrill, Neteller, Paysafe
📞 Customer Assistance FAQ, Live Chat

InnovateChange provides reasons to play at Platinum Play

Platinum Play Casino has been around for online gambling enthusiasts for more than a decade. Many of its customers return here because they feel that the experience and the quality of the services offered meet their expectations. Here are just some of the many reasons why players come back to play here:

  • ✔️Games from the real leaders: the library features the best games and live dealers from Microgaming and a live content platform from renowned European provider Evolution Gaming.
  • ✔️Efficient chat: Players all over the world note the high efficiency of online support. More than 50 percent of complaints are regularly successfully resolved by the support team.
  • ✔️Accessibility anywhere: A user-friendly mobile app, downloadable desktop software, and instant play with responsive design make the gaming experience fast, easy, and comfortable.
  • ✔️Convenient payment methods: Deposit methods are also varied and include major credit cards, e-wallets, and bank transfers.
  • ✔️Loyalty program: Regular customers receive weekly and monthly promotions, reward points, and VIP offers for frequent visits and bets.

What types of bonuses are available at Platinum Play

It offers a wide range of bonuses and promotions to its players. If you are looking for a top online casino, InnovateChange recommends Platinum Casino.

💎Loyalty Rewards program

Platinum Play NZ stands out in the online casino landscape of New Zealand, not just for its impressive welcome bonus but also for its highly rewarding Loyalty Rewards program. This program adds an extra layer of excitement to your gaming experience at Platinum Play. As you play your favorite games, you accumulate points, which can be converted into cash without any wagering requirements attached – a rarity in the world of online gaming.

From the moment you make your first deposit at Platinum Play online casino, you’re welcomed into the Loyalty Rewards program with 2,500 points to get you started. This initial boost is just a taste of the ongoing rewards that come with regular play.

💎Promotions

Promotions at Platinum Play are another highlight, offering a dynamic range of events. These aren’t just your typical promotions; they’re crafted as engaging events that span monthly, weekly, and even daily, ensuring there’s always something exciting on the horizon. The prizes up for grabs are equally impressive, ranging from bonus spins and match bonuses to extravagant rewards like cruise tickets and luxury sports cars.

💎The 2024 Platinum Play bonus

1st Deposit $400 Get a $400 bonusThis bonus is 100% up to $400
2nd Deposit $200 Get a $200 bonusThis bonus is 100% up to $200
3rd Deposit $200 Get a $200 bonusThis bonus is 100% up to $200

Platinum Play bonus is particularly generous, offering 100% up to $400 on your first deposit, followed by 100% matches up to $200 on your second and third deposits, totaling a whopping $800 in bonus funds. This bonus, rated 4.5/5, comes with a 35x wagering requirement, which is in line with industry standards. It’s important to note that the maximum bet with bonus funds is $8 per round and 50c per line, and your funds are locked until the wagering requirements are met.

For example, a $100 deposit would require you to wager $3500 (100 x 35) before withdrawing any winnings. Once these requirements are met, your remaining bonus balance transfers to your cash account, ready for withdrawal.

🕙Bonus terms and conditions

Be mindful of the bonus terms and conditions, especially concerning how different games contribute to the wagering requirements. While most pokies contribute 100% (except for NetEnt pokies and progressives at 50%), table games vary significantly in their contribution, from 8% to 2%, and some do not contribute at all.

In summary, InnovateChange tells that Platinum Play NZ offers a rich and rewarding experience, combining a lucrative welcome bonus with a unique loyalty program and exciting promotions, all framed within a fair and transparent gaming environment.

What games InnovateChange found in Platinum Play online casino

Games in Platinum Play online casino

Platinum Play offers a carefully selected collection of high-quality casino games that cater to all types of players. It is worth noting that Platinum Play’s game collection is not extensive, but it is diverse and of high quality. Whether you prefer slots, roulette, blackjack, or video poker, you will find a solution at Platinum Play. Additionally, the casino provides live games where players can compete against live dealers and watch the action streamed in high definition.

🎰 Slots

Upon entering the website, users will immediately notice the Progressive Jackpot caption located below the reel, which displays various types of games. The jackpot prize is typically a six or seven-figure sum that continuously increases, making it an attractive option for those seeking a life-changing win. The website offers a wide selection of slot titles, including reel slots, video slots, and arcade slots. Platinum Play offers a wide selection of branded slots, including Terminator, Game of Thrones, and Jurassic Park.

Explore the top online casino slots and delve into their unique bonus offerings. For a detailed guide and access to the most captivating experiences in online gaming, simply visit the best online slots section. This resource is your gateway to discovering a variety of options, ranging from classic slot machines to innovative video slot games.

🎲Table Games

For those interested in table games, classic casino options such as baccarat, blackjack, craps, and roulette are available. Blackjack offers options such as Atlantic City, Big Five, Classic, VIP, Live, Double Exposure, European, Multi-Hand, Super Fun 21, and many others. Table games are represented by the Pau Gow, 3 Card, Cyberstud, Pursuit, Progressive Cyberstud, Triple Pocket Hold’em Gold, and Multi-Hand series. Roulette variants include American, European, French, Live, Premier, and Auto. Other games include Baccarat and Red Dog.

🎮Video poker

Video poker enthusiasts will appreciate Platinum Play’s collection. The video poker games are categorized separately, as they should be. Platinum Play offers a variety of interesting titles that will appeal to all types of video poker players, including Aces and Faces, Deuces Wild, Tens or Better, Bonus Poker, and All Aces Video Poker. The collection is not lacking in options for those familiar with poker hands who want to try their hand at video poker games.

👾 Live Games are also available

For those who prefer a more subdued gaming experience without flashy colors and animated graphics, Platinum Play offers a selection of live dealer games. These games feature professional dealers and real tables and include popular casino games such as blackjack, roulette, Caribbean stud poker, casino hold ’em, 3-card poker, and baccarat. Most live games are provided by Evolution Gaming, ensuring a high-quality experience. Additionally, there are game shows available, including the popular title Dream Catcher.

🎱Random games

The casino also offers a category of games called Random Games, which includes electric bingo, Hexaline, Keno, scratch cards, and various lottery games. These games require little or no previous experience, so newcomers can enjoy them right from the start. Some players may feel prejudiced against so-called ‘casual games’ because they are often simplistic. However, it is important not to dismiss them outright. Platinum Play offers many highly addictive games that are both entertaining and potentially lucrative.

📱Platinum Club VIP casino mobile and apps

As InnovateChange informs, Platinum Club VIP Casino does not have a dedicated mobile app available. However, this does not mean that players cannot access the casino while on the go. The site is fully compatible with mobile devices via the optimized mobile browser that gives access to the Platinum Club VIP bonus.

The mobile browser version of the site works the same way as the desktop version. You simply log in to your account and all games, payment options, and support are available. The mobile browser is also scalable and works well on mobile devices of any size.

Depositing and withdrawing at Platinum Play casino

Depositing and withdrawing funds at Platinum Play Casino in New Zealand are crucial aspects of the overall gaming experience. The casino has streamlined these processes to ensure convenience and security for its players. Here’s a detailed overview:

💸Available Deposit Methods

Platinum Play Casino offers various methods to deposit funds into your account. These include:

  • Credit and debit cards: Visa and MasterCard are widely accepted.
  • E-wallets: Popular options like Neteller, Skrill, and EcoPayz.
  • Bank transfers: A traditional method for those who prefer it.
  • Other methods: Depending on your location, other options like Trustly, Interac, or iDebit may be available.

The casino typically has a minimum deposit requirement, which is usually around $10, making it accessible for players with different budgets. Deposits at Platinum Play are usually processed instantly, meaning the funds should appear in your account shortly after the transaction is completed. Platinum Play uses advanced security measures to protect transaction data, ensuring a safe environment for your financial operations.

💰 Withdrawal Methods

The casino offers several withdrawal options, mirroring the deposit methods. These include:

  • Credit/Debit cards: Withdrawals to Visa or MasterCard.
  • E-wallets: Options like Neteller, Skrill, and EcoPayz.
  • Bank transfers: Direct transfers to your bank account.

🕙 Withdrawal Time and Limits

The processing time for withdrawals can vary. E-wallets usually offer the fastest withdrawal times, often within 24-48 hours. Credit/debit card withdrawals and bank transfers may take several business days, typically between 3 to 7 days.

Platinum Play has minimum and maximum withdrawal limits. The minimum is usually around $50, but this can vary based on the method used. The maximum withdrawal limits are often set per week and can vary based on the player’s VIP status and the withdrawal method.

Verification Process

To comply with regulatory requirements and ensure the security of transactions, Platinum Play may require players to undergo a verification process. This usually involves submitting documents such as ID, proof of address, and possibly proof of ownership of payment methods.

Withdrawal Fees

While Platinum Play itself does not charge withdrawal fees, players should be aware that some payment methods or banks might impose their own charges.

🧑‍💻 Innovate Change’s thoughts about customer support

The Platinum Play Casino support team works 24 hours a day, seven days a week, and can answer any questions you may have. They generally offer three different types of customer support: email, live chat, and phone calls. However, they don’t offer telephone support at the moment.

In any case, InnovateChange checked Platinum Play Casino has convenient email support that is available even without registration. The team responds within seconds, and it’s best to remember the loss limit you’ve set for your account because sometimes they ask for it (for security reasons).

Identity checks at Platinum Play Casino usually take from 24 hours to a few days (basic KYC procedures only).

🔆Platinum Play’s Reputation

Platinum Play online has a high rating among the community. It is accredited by CasinoMeister and has a score of seven out of ten. Six out of ten is the verdict of AskGamblers, where it is associated with the Very Good label. LCB has a rating of four out of five based on reader reviews. All of these figures are from the time of writing our publication. They may have changed.”

More than 50 percent of the feedback from registered users is positive. Most of the commendations are directed at the support and help desk representatives, who are available 24/7. Players have access to chat, email and phone lines for different countries. More than 50 percent of problems, many of which involved long payout times, were resolved through live support.

Another point of contact is the official Facebook page. All complaints can also be addressed by the supervisory authority, in this case eCOGRA.

Platinum Play and responsible gaming

Platinum Play fully supports responsible gaming and takes all necessary measures to ensure it remains a fun activity. If you feel that your gambling behavior is becoming uncontrollable, you have the option to exclude yourself for a period ranging from 24 hours to six months. Additionally, you can set a deposit limit on your account at any time. Please contact the 24/7 support team to have your limits adjusted.

🔝 InnovateChange’s final thoughts about Platinum Play

Platinum Play Casino is a casino for real money that was founded in 2003. It is licensed in Malta (MGA) and available to Italian users. It offers a 110% welcome bonus + 175 free spins, making this casino definitely worth trying. To start playing, registration and deposit are required. You can download the app or access the casino via the website.

There are many games available and regular promotions for players. In addition, Platinum Play Casino offers a wide range of payment methods for depositing and withdrawing winnings. Overall, Platinum Play Casino is definitely a casino worth trying, with an above-average rating.

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